Monday, October 20, 2008

Where's that again?

We always say that a For Sale sign is the cheapest form of advertising. It certainly is a good way to generate calls to the office. There can however, sometimes be confusion on either the part of the customer (mostly) or ourselves (sometimes).

We regularly get people calling us wanting information on a house that they have “just driven by”. Sometimes, their description of the house or its location is way out. Bungalows have been transformed into two-storeys, sites into farms and black iron entrance gates into post and rail fencing. Many callers phone us even if the sign is that of a competing agent, assuring us that they saw our sign on the property! (I know, don’t knock it). Some callers say they saw our sign on the road to X, when they may have been on the road to Y. There are any manner of different interpretations of a property’s appearance and location. It is all relative to what the person is used to. As the saying goes, their reality is different to ours.

Today, I received a call from a lady who was in the area for just today and had seen our sign on a large yellow house in a quiet location near Kilkenny. Using all my lateral thinking skills, I finally deduced that she meant a cream-coloured cottage on the N24 near Kilcash. This property has been Sale Agreed, so in an effort to assist her, I offered her another similar property in a different location. This property seemed like it might suit her, so I offered to email or post her details. She gave me a mailing address on the North Circular road in Dublin, where she told me she lives in a 1-bed flat. So it is easy to see how she thought that our cottage was a large house, the N24 was quiet and Kilcash was near Kilkenny!

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